Day 9 of 15 days of UX writing: Error message for expired credit card

Recreating a Miles screen and getting the user ready to drive off

Gracia Kleijnen

Published in

Bootcamp

2 min readJan 6, 2024

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UX Writing Challenge Day 9. Scenario: The user is trying to rent a car using an application but the credit card on file has expired. Challenge: Write them an error message so that they can correct the problem. Headline: 30 characters max Body: 45 characters max. On the screen: a map, a car, car license plate, car type. Bar with expired card. Your card has expired. Update card or select another payment method. Buttons: Update card, Paypal, Google Pay. Select payment and Cancel ride buttons. — Image created by the author in Figma

On Day 9 of 15 Days of UX Writing, I worked on UX copy for an expired credit card.

I started by recreating a Miles carsharing screen, showing details of the car, ran a quick Google search on “card expired” and…

Gracia Kleijnen

Written by Gracia Kleijnen

Writer for

Bootcamp

Sheets & comics creator. Words on YT, relationships, mental health, productivity & self-development in 35+ pubs. 📕Book author: https://bit.ly/Gracia-Book

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